Digital platform in which citizens can report problems they have spotted in their neighborhood and generally in their city, real-time from their mobile or laptop. They can also make proposals to improve public space.
Those suggestions can appear on the city map so users can rate and comment on them. Furthermore, there is a special back-office environment for administrators to update and manage the services provided by the municipality and the mayor's office.
City Agent platform collects:
  1. Problems
  2. Solutions
  3. Experiences
  4. Best practices from citizens
The service is structured to facilitate the public sector needs with main goal to project citizens’ problems in a map, to collect and to distribute them in order to be handled by the responsible local department. Frequent examples are potholes, cleaning issues or vandalism of local property etc.